退款與取消說明
最後更新：2026-10-25 ｜ 營運者：Lazy Perfumer 懶人調香師 聯絡信箱：lazyperfumer@gmail.com
這是依本站實際運作寫成的範本，上線前請填入營運者資訊，並請專業人士確認是否符合消費者保護法對網路訂閱的規定（例如解除權、退款）。
如何取消
登入後到「方案」頁，按「終止付費服務」並確認。系統會立即停止之後每月的扣款；你已付費的這一期可繼續使用到期末，期末後自動轉為免費會員，庫存與配方本都保留。期末前可按「繼續訂閱」恢復。
退款
- 每月訂閱費於扣款時即開通服務，已使用或已過去的週期原則上不退款，也不按日退還部分費用。
- 若發生重複扣款、未經你授權的扣款或系統錯誤，請在 14 日內寄信到上方聯絡信箱並附上 Stripe 收據，我們查證後會全額退還。
- 升降級方案時，Stripe 會依剩餘天數自動計算差額（補收或抵扣下期）。
- 法律另有強制規定（例如消費者保護法）者，從其規定，不受上述限制。
爭議款（退單）
若你直接向發卡銀行提出爭議，系統會立即終止該訂閱。請先與我們聯絡，通常能更快解決。
付款方式管理
更新信用卡、查看收據：「方案」頁 → 「管理付款方式與收據」。
Refunds and Cancellation
Last updated: 2026-10-25 · Operator: Lazy Perfumer · Contact: lazyperfumer@gmail.com
How to cancel
Sign in, open the Plans tab and press “End paid service”, then confirm. Monthly charging stops immediately; the period you already paid for stays active until it ends, then you become a free member and keep your stock and recipes. Before that date you can press “Resume subscription”.
Refunds
- The monthly fee activates the service when charged; periods already used or elapsed are generally not refunded, and fees are not pro-rated by day.
- For a duplicate charge, an unauthorised charge or a system error, email us within 14 days with your Stripe receipt; once verified we refund in full.
- When you change plans Stripe calculates the difference automatically (charged or credited against the next invoice).
- Where mandatory law (such as consumer protection law) says otherwise, the law prevails.
Chargebacks
If you dispute a charge with your card issuer, the subscription is ended immediately. Please contact us first; it is usually faster.
Managing your card
Update your card or see receipts: Plans tab → “Manage card and receipts”.